Software
Post-viewing follow-up software for estate agents
Software that makes the call after every viewing — so feedback never slips, buyers stay warm, and the valuation leads hiding in your applicant list actually surface.
You don’t need another system to log into. You need the follow-up to happen — on every applicant, within a day, without pulling negotiators off viewings. That’s the entire job Vevila does.
The follow-up gap
Poor communication is one of the most common complaints made against estate agents, and chasing viewing feedback is widely described as the task agents least want to do. Those two facts are connected: the call that keeps a buyer warm and surfaces the next valuation is exactly the call that gets dropped when the week gets busy. The result is a quiet, recurring leak — warm buyers gone cold, seller signals never spotted.
What good follow-up software should do
Whether or not you choose Vevila, hold any tool to this standard. It should:
- Reach every applicant, not just the easy ones.
- Make contact fast — within a day, while it’s fresh.
- Capture feedback in a form you can put in a vendor report.
- Qualify the buyer, not just collect a star rating.
- Surface seller signals — your next valuation leads.
- Leave a record — a transcript you can check.
How Vevila works
Connect your portal profile, and after each viewing Sara calls your applicants in a real voice, captures feedback, qualifies them, texts matching listings, and flags anyone who also has a property to sell. The moment a call ends, you get an SMS with the hot leads. See the full walk through on how it works.
Where it fits: not a CRM, not an SMS form
Vevila isn’t trying to replace your CRM or be another feedback gadget. It fills the specific gap between them — the conversation that actually happens after a viewing:
| Full CRM | SMS feedback tool | Vevila | |
|---|---|---|---|
| Main job | Run your whole pipeline | Send a feedback text | Call & qualify after viewings |
| Does the follow-up | Reminds you to do it | One-way text or form | Sara makes the call for you |
| Captures feedback | Only if you log it | Tick-box answers | Full conversation, logged |
| Finds seller signals | No | No | Asks on every call |
| Setup | Migration project | Light | Paste your portal profile |
What’s included
- Automatic viewing follow-up calls to every applicant
- Hot-lead SMS the moment a call ends
- Post-call intelligence — summary, criteria, next step
- Buyer qualification + matching-listing texts
- Daily listing sync from Rightmove (UK) / Hemnet (SE)
- One Sara across voice & SMS, with memory
- Dashboard with full transcripts & recordings
One simple monthly plan with a money-back guarantee — see pricing, or compare it with doing follow-up by hand.
Questions estate agents ask
Is Vevila a CRM?
No. Vevila does one job extremely well — the post-viewing follow-up call — and works alongside whatever CRM you already use. You don't migrate anything.
How is this different from an SMS feedback tool?
SMS tools send a one-way text. Vevila makes a real phone call that holds a conversation, qualifies the buyer, and catches seller signals a form can't. More on that on the AI viewing feedback calls page.
Do I need to replace my current software?
No. Most agencies keep their CRM and portal setup and add Vevila on top to cover the follow-up that was slipping.
How long does setup take?
Minutes. You paste your portal profile, we sync your listings and provision Sara's number — there's nothing to install.
See Sara on one of your own listings.
Drop your agency's website and we'll show you the call your viewing applicants would get the day after a viewing — on a real property of yours.